Chongqing Jiangbei International Airport in southwest China’s Chongqing Municipality has introduced a batch of intelligent equipment and devices to streamline passenger services and boost operational efficiency.
The new group of "helpers", which was put into use on July 28, consists of eight artificial intelligence (AI)-powered service robots, 21 smart flight information display devices, two robotic arm-based automated loading systems, and 13 autonomous mobile robots.
Photo shows artificial intelligence (AI)-powered service robots, named Yu Feifei, in service at Chongqing Jiangbei International Airport’s Terminal 3 in southwest China’s Chongqing Municipality. (Photo/Zou Le)
The eight AI-powered service robots, named Yu Feifei, are now on duty to assist travelers with navigation and carry-on luggage transport at Terminal 3 of the airport.
Equipped with high-definition facial display screens, these robots offer an array of services such as finding boarding gates, checking flight statuses, and introducing dining options.
Once a passenger selects the "navigation" function, the screen generates an optimized route, and Yu Feifei leads the way.
These robots are tailored for airport environments, said Zhou Can, an electrical engineering administrator with the airport’s expansion project command.
In addition to precise navigation, each Yu Feifei robot has a built-in luggage compartment that can carry up to 8 kilograms of personal items—offering efficient travel support for passengers, according to Zhou.
The 21 smart flight information display devices have been installed in the check-in and departure halls of Terminal 3B.
Photo shows robotic arm-based automated loading systems sorting luggage at the outbound area of the luggage handling zone of Chongqing Jiangbei International Airport’s Terminal 3 in southwest China’s Chongqing Municipality. (Photo/Zou Le)
Unlike conventional display screens, these devices feature facial recognition technology, allowing passengers to verify their identity and access real-time flight and gate information simply by scanning their face.
Passengers can even summon the nearest available Yu Feifei robot by clicking the "summon AI robot" icon on the display screens’ lower right corner.
The two robotic arm-based automated loading systems and 13 autonomous mobile robots have been deployed to sort and transport checked luggage and large items, significantly increasing efficiency and reducing the amount of work workers have to do.
The loading systems represent the first of their kind in China to use intelligent equipment for automated loading of outbound luggage in a chute-based scenario, said Zhao Ying, a project manager of the airport’s expansion project command.
The systems feature an innovative combination of spiral chutes, robotic arms, mobile ground tracks, and a device for separating and storing framed luggage, according to Zhao.
The two robotic arms can move left and right on the ground tracks to manage four chute zones, sorting up to 180 pieces of luggage per hour.
Compared to manual sorting, the systems not only boost efficiency but also minimize luggage damage thanks to precise control.
原文地址：http://en.people.cn/n3/2025/0805/c90000-20349445.html